Our Quality Guarantee: What You Can Expect

At Print Proxies, we take pride in delivering proxies that bring the magic of your favorite fantasy worlds to life. Our cards feature rich colors and sharp details on high-end stock. However, printing on demand (POD) can result in normal variations like slight color shifts or minor differences in card alignment. These subtle inconsistencies are part of the craft and not considered defects.

What Counts as a Defect?

We define defects as issues that affect your ability to enjoy or use your proxies, such as misprints, damage during shipping, or receiving the wrong quantity of cards. Examples include cards with ink smudges, severe color errors, creases, tears, or missing cards from your order.

What Is Not a Defect?

Normal POD variations like minor edge inconsistencies, slight color tone differences, or natural paper texture do not count as defects. These are inherent in the printing process and do not impact gameplay or collection value.

How We Resolve Issues

If you receive defective proxies, we offer reprints or partial/full refunds depending on the issue. Please contact us within 14 days of receiving your order and include clear photos showing the defect. This helps us quickly verify the problem and prepare the right solution.

Reach out to our support team anytime at [email protected] or visit the order tracking page to check your order status.