Print Proxies Return Policy

At Print Proxies, we take pride in delivering beautifully crafted proxies to enhance your Magic: The Gathering experience. Because each card is custom printed with care, we do not accept returns simply for change of mind or buyer’s remorse. Please review your order carefully before submitting. For details on how our printing and shipping works, visit How It Works.

Quality Issues and Defects

If your proxies arrive with printing defects, damage, or other quality problems, please contact us within 14 days of delivery. We will gladly offer a replacement or refund for eligible issues. To start the process, email [email protected] with photos and your order details. See our Quality Guarantee for more about what qualifies.

General Returns and Eligibility

Some orders may be eligible for returns or refunds within 30 days if they meet specific conditions, such as shipping errors or order cancellations before printing begins. Custom printed proxies made to order are not eligible for return due to buyer preference changes. Please reach out to us promptly if you believe your order qualifies.

Replacement and Refund Process

Once we confirm your issue and eligibility, we will either send replacement cards or process a refund to your original payment method. Refunds usually appear within 7-10 business days after approval. If you want to check your order status during this process, visit Order Tracking.

Shipping Costs and Shop Errors

If a mistake on our end causes your order to be incorrect or damaged, we cover the cost of replacement shipping.

Chargebacks and Customer Support

We strive to provide excellent service and solutions. If you have an issue with your order, please contact us at [email protected] before initiating any chargebacks. This helps us resolve problems quickly and fairly for everyone.